RELIABLE CSA EXAM TUTORIAL - TEST CSA LAB QUESTIONS

Reliable CSA Exam Tutorial - Test CSA Lab Questions

Reliable CSA Exam Tutorial - Test CSA Lab Questions

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Tags: Reliable CSA Exam Tutorial, Test CSA Lab Questions, Valid CSA Exam Voucher, Exam CSA Tutorials, Exam CSA Discount

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ServiceNow Certified System Administrator Sample Questions (Q81-Q86):

NEW QUESTION # 81
An IT user calls the service desk because they need to work on task records. All they can see is Self Service on their homepage when they login to the ServiceNow instance. What issue could explain this?
Choose 2 answers

  • A. Their user account does not have itil role
  • B. Their user account was not approved by their manager
  • C. Their user account is not logged in properly
  • D. Their user account failed LDAP authentication
  • E. Their user account does not belong to any groups, which contain the itil role

Answer: B,D


NEW QUESTION # 82
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?

  • A. The Assignment Group manager field is empty.
  • B. The manager does not have the itil role.
  • C. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
  • D. The manager is not a member of the Network and Hardware groups.
  • E. The manager is not a member of the Service Desk group.

Answer: E

Explanation:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/users-and-groups/task/t_Crea


NEW QUESTION # 83
ServiceNow contains over 25 different report types. What are some of the types?
Choose 5 answers

  • A. Horizontal Bar
  • B. Thermometer
  • C. Pie
  • D. Odometer
  • E. Speedometer
  • F. Semi-Donut
  • G. Donut

Answer: A,C,E,F,G


NEW QUESTION # 84
The ServiceNow platform includes which types of interfaces? (Choose three.)

  • A. Service Portals
  • B. Now Platform User Interfaces
  • C. Now Mobile Apps
  • D. Back Office Dashboard
  • E. Field Service Taskboard
  • F. Agent Control Center

Answer: B,E,F


NEW QUESTION # 85
Many actions are included with flow designer, what are some frequently used core actions? Choose 4 answers.

  • A. Look Up Record
  • B. Look for Update
  • C. Wait for Match
  • D. Ask for Approval
  • E. Create Record
  • F. Wait for Condition

Answer: A,C,D,E


NEW QUESTION # 86
......

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